Frequently Asked Questions
Everything you need to know about shopping with The Divine Shop
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days to arrive.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
At The Divine Shop, we prioritize quality and integrity. We work closely with verified suppliers to ensure our products meet high ethical and manufacturing standards.
Do you offer international shipping?
Yes, we ship to select countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.